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Here you will find everything you need to know.

Promotional Codes

How do Promocodes work?

How many Promocodes can I use in each purchase?

Where can I consult and discount a Promotional Code?

Sales Points

I saw a MLV article in a store. Can I buy it online?

Do articles on the site also exist in stores?

How can I find a MLV point of sale?

Payment Method

What are the payment methods?

Is it safe to buy on the MLV website?

In what currency can I place my payment?

Orders

How can I buy on the MLV website?

Do I need to register or create an account on the site in order to buy?

The article I want is out of stock. Can I receive a notification once it becomes available again?

Return

I am not satisfied with the purchase, can I return it?

I'm not satisfied with the article I bought. Can I exchange it for another item?

Do I have to pay for shipping on a return?

My Account

I didn't receive a payment confirmation email. What should I do?

I am having trouble finalizing the payment. What should I do?

Where can I find my invoice?

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